Contact Honest Codes
Found a broken code? Have a suggestion? Just want to say hi? We're here to help.
Send us a message
Quick answers
Found a broken code?
If you found a code that doesn't work, please let us know! Include the store name, code, and what happened when you tried to use it.
We usually fix these within 24 hours
Want to suggest a store?
We're always adding new stores! Tell us which store you'd like to see and we'll add it to our verification system.
New stores added weekly
How do we verify codes?
Every code is tested daily in real shopping carts. We track success rates and remove codes the moment they stop working.
Learn more about our process →Response times
Broken codes:Within 24 hours
Store suggestions:1-2 business days
Other questions:2-3 business days
Before you contact us...
Check if your question might already be answered here:
Why didn't the code work?
- • Code might have expired (we remove these quickly)
- • Minimum purchase requirement not met
- • Item exclusions (sale items, specific brands)
- • New customers only restriction
- • Geographic restrictions (US/Canada only, etc.)
Why don't some stores have codes?
- • Some stores never offer public coupon codes
- • Premium brands often avoid discounting
- • Membership-only stores (like Costco)
- • Luxury brands that compete on exclusivity
- • We're honest about this instead of posting fake codes
How are success rates calculated?
- • Based on real user attempts and our testing
- • Updated in real-time as data comes in
- • Includes both successful and failed attempts
- • Codes under 70% success rate are removed
- • We show the honest numbers, not marketing fluff
Can you guarantee a code will work?
- • No site can guarantee 100% success rates
- • Terms and restrictions change frequently
- • Cart contents affect code eligibility
- • We show probable success based on recent data
- • Our 87% average is industry-leading